MUJI Australia is currently relocating our warehouse, which may temporarily affect stock availability across a number of items. The good news is these products will be returning once our move is complete in early February.

In the meantime, simply click “Notify Me When Available” on your favourite items to be alerted as soon as they’re back in stock. Please note that certain out-of-stock items may not return and could be discontinued.

We appreciate your patience and apologise for any inconvenience during this time.

If your order hasn't been shipped and you have just recently placed your order, we may be able to make changes. However, this is not guaranteed. Please include your order details and the changes required so we can inform you.

Thanks for your patience! Our warehouse team operates Mon - Fri and is closed on public holidays. While we aim to ship most orders on the following business day, please allow up to 3 business days for your order to ship.

For orders placed during a sale period or public holidays, please allow an additional time period for our team to catch up on the high volume of orders.

If you simply changed your mind and would like to return an item for a refund, please submit a return request by following the guide here. https://muji.com.au/pages/returns

If a shipping fee was applied at checkout, it may be because your order includes a bulky item which is not eligible for free shipping, or a discount coupon was used, bringing the total below the $100 free shipping threshold.